Support Agreements

Web Application Support

Application Maintenance

Our app management helps to cover all the software version updates and security patches whenever they are released. It helps you to protect your website and server from the security vulnerabilities.

On Demand Support

Our expert support staffs are there to help you with smaller tasks or any other mini projects on a daily, weekly or monthly basis.

Hotline Support

This service will help you and your entire team with the convenience of giving a call to us for any web application related questions.

Mentor Support

Our team will work as your mentor for specific tasks that are difficult, somewhat impossible or just stressful.

Ad Hoc
No Rush, As Needed
Post Billed
24-48 Hour Response
Ticket Based Support
Business Hours Only
Inquire
Retainer
On Call When Needed
Contract
Response Time Varies*
Email, Phone Support
24/7 Available**
Inquire
Dedicated Retainer
An Extension of Your Team
Contract
Dedicated Resources
Email, Phone, Slack Support
24/7 Available**
Inquire
* Response Time is customizable from 2 to 24 hours
** Normal business hours are during all lower 48 US timezones, if you need 24/7 support, it can be provided.

Web Application Support Technology Scope

We provide support for the following technologies:

  • ASP.NET C#/VB, PHP, & Python
  • JavaScript, CSS, & HTML
  • React, Vue.JS, & JQuery
  • Node.JS and its vast swath of underlying technologies
  • GIT/SVN operations including comprehensive Dev Ops support (CI/CD)
  • AWS Lambda, Google Functions, and Azure Functions
  • WordPress, Drupal, Sitecore, Ektron, & Kentico Content Management Systems (CMS)

Many other technologies are also covered, please contact us if you have any questions about our capabilities.

Cloud Environment Support

Server OS Maintenance

Server Software Support

Cloud Integration Support

Security Checkups

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Covered Technologies

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